Valley Supply and Equipment Company Inc. (VSE),
VSE began its equipment sales and rental business in 1982 with the goal of being a one-stop shop for contractors throughout Maryland and Virginia. The company owns and operates four VSE branches located throughout Maryland and Virginia, as well as four Bobcat sales and rental branches located in Maryland and Pennsylvania.
VSE needed help managing its human resource infrastructure. The company understood that streamlining the entire human resource process would allow them to concentrate on customer service as well as an expansion throughout the Mid-Atlantic region. VSE discovered Astra HR, a full-service human resource outsourcing company. After learning about Astra HR’s personalized service, industry-specific experts and customized business process solutions, VSE decided to hire Astra HR. Astra HR recommended its full-service HR package for VSE, called the PEO model. This model offers payroll services and other human resource functions, such as insurance, wage garnishment, employee recruitment and worker’s compensation. By working with Astra HR, VSE now has complete access to a full-service HR department for each one of its locations.
Automated Solutions Streamline Business Processes
Prior to Astra HR, VSE worked with another payroll company but still had to manually complete tax filing and quarterly reports. Astra HR seamlessly transitioned VSE payroll to a comprehensive, paperless process, creating a streamlined and efficient system that handles payroll processing and reporting, tax remittance, and tax return filing. This process has resulted in significant time savings, allowing management to concentrate on the success and expansion of the company.
Astra HR’s solutions also streamlined worker’s compensation claims for VSE. Employees are responsible for handling large pieces of machinery and sometimes injure themselves. Prior to working with Astra HR, VSE had to spend a significant amount of time manually filling out numerous forms to process worker’s compensation claims. Now management can simply fill out one, automated form and quickly and easily process worker’s compensation claims.
Customized HR Solutions Improve Customer Service Capabilities
VSE also tapped Astra HR for its expertise in developing customized HR consulting services. Astra HR implemented a HR management plan detailing employee policies and conflict resolution tactics. These programs have helped to promote employee teamwork, increase customer service capabilities and create a more positive work environment.
Creating Efficiencies Allow Valley Supply to Concentrate on Expansion
Astra HR is the sole provider of human resources for every branch of VSE and Bobcat. The customized solutions and seamless implementation have allowed VSE to maintain its strong position within the equipment sales and rental industry. More than 100 employees currently work for VSE, and they are eager to begin hiring several more in order to open additional branches throughout the region. With the help of Astra HR’s professional recruiting and payroll solutions, VSE is confident that they will reach their goal of expansion
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